ICBC resumes commercial vehicle road testing

10 June 2020

As our valued stakeholder we wanted to let you know that we're going to announce that from June 11, customers will be able to book road test appointments for Class 1-4, airbrakes or heavy trailers (endorsement 20) by calling us at 1-800-950-1498 or 250-978-8300. We anticipate some road tests will be conducted by the end of next week.

We'll be contacting customers whose Class 1-4 road tests were cancelled between March 17 and 30 to prioritize their appointment. We ask customers for their patience as we anticipate high call volumes.

Road testing is going to look different. Our driver examiners will be required to wear personal protective equipment (PPE) for the duration of the road tests. They will have access to a combination of equipment including masks, shields, goggles, gloves and disposable seat covers.

We're also going to provide a mandatory medical grade mask for customers to wear during the road tests. We ask that customers arrive 15 minutes before their road test appointment and

Drivers who do not follow the required guidelines will result in the road test being suspended, as the health and safety of our employees and customers are paramount.

To date, we have secured sufficient PPE for this initial phase. ICBC has a plan in place to expand the availability of road tests to other classes of licences as soon as possible which will be dependent on the roll-out of this initial phase and the ability to secure sufficient PPE for our employees and customers.

We are continuing our thoughtful phased approach to increasing more of our in-person driver licensing services, while maintaining the health and safety of our employees, customers and partners as our top priority.

To help you get ready for the resumption of road test for your customers, we have included some useful links for you to review:

Thank you for your continued patience during these unprecedented times, and for your support as we move toward a new normal.

Please don’t hesitate to contact us if you have any questions.

Related links