Booking road test appointments through 3rd party websites

05 March 2020

We are reminding all customers to book their road test through ICBC directly and not to use any 3rd party booking website.

Unfortunately, some customers have used 3rd party booking websites to book their road test and have been charged a fee, asked to share their personal information such as their security keyword, or both.

Booking a road test in B.C. is free — drivers should never pay to book a test.

If you book road tests on behalf of your driver training students, continue to use the Road Test Booking Service (for driver training schools) for all bookings. As a reminder, never ask your student to provide their security keyword. This keyword is personal information.

If a student wants to book their own passenger vehicle or motorcycle road test, let them know that they can book online for free from the Book your road test page at icbc.com.

If any of your students have used a 3rd party website and shared personal information related to ICBC – including their security keyword – we ask that they attend their nearest ICBC driver licencing office to have it reset.

We encourage customers to check icbc.com if they ever have any questions.

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