Relocation of Nelson, Prince Rupert and Smithers Claim Centres
11 May 2015
Earlier this year ICBC announced that it will relocate its claims services and staff at three of our smaller claim centres to their local Service BC office.
Here are the new addresses and effective dates for our relocated claim centres:
Nelson Claims Services — new address effective April 7, 2015:
Nelson Service BC office
310 Ward Street, Nelson BC
Smithers Claims Services — new address effective April 24, 2015:
Smithers Service BC office
1020 Murray Street, Smithers BC
Prince Rupert Claims Services — new address effective June 2, 2015:
Prince Rupert Service BC office
201- 3rd Avenue West, Prince Rupert BC
We're committed to providing consistent, quality services and maintaining our presence in communities across the province, while operating in a low-cost manner.
Co-locating our claims centres with Service BC locations in some smaller communities makes good business sense — in terms of being fiscally responsible — and enhances customer convenience by having driver licensing, claims services and Service BC programs in one central and convenient location.
Thank you for your continued commitment in providing consistent, quality services to our mutual customers.