Contact us

Find an ICBC service location

General inquiries

For questions relating to driver training related applications, contact a driver training representative by phone, fax, mail or email.

Phone

Victoria: 250-978-8370
Elsewhere in B.C. (Toll-free): 1-866-339-0363

Administration and call centre hours: Monday to Friday, 8:30 a.m. – 4:30 p.m.

Fax

250-978-8032

Mail

ICBC Driver Training Industry Support
PO Box 3750
Victoria BC V8W 3Y5
 

Contact a driving school inspector

Driving school inspectors serve all of British Columbia. Need to contact an inspector? Find a driving school inspector in your area.

For evaluations and educational support... How to contact

Dagny Olson, driving school inspector

Abbotsford | Aldergrove l Chilliwack | Langley | New Westminster | Okanagan

Phone: 604-467-7763
Email: dagny.olson@icbc.com

Ken Johnson, driving school inspector

Maple Ridge | Mission | Pitt Meadows | Richmond | North and West Vancouver | Sunshine Coast | Thompson

Phone: 250-467-7764
Email: ken.johnson@icbc.com

Neil Kavanaugh, driving school inspector

Burnaby | Coquitlam | Port Coquitlam | Port Moody | Cariboo | Prince George | North Coast | Kootenays

Phone: 778-868-8211
Email: neilj.kavanaugh@icbc.com

Stefan Robinson, driving school inspector

Vancouver | Peace River

Phone: 604-467-7767
Email: stefan.robinson@icbc.com

Chris Daigle, driving school inspector

Surrey

Phone: 604-467-7766
Email: chris.daigle@icbc.com

Mark Spyker, driving school inspector

Vancouver Island | Powell River | Gulf Islands | Delta

Phone: 250-390-5548
Email: mark.spyker@icbc.com
For compliance questions and concerns... How to contact

Driving school investigators (compliance and investigations)

  • Anthony Chiu
  • Michael Bott
  • Stephen Chan

Phone: 604-297-3819
Email: kim.ypenburg@icbc.com

Learn more about driving school inspectors

Change of address

Let us know within 10 days of moving to a new address or for any other changes so we are able to contact you and to keep our records up-to-date.

Submit a change of address online, or contact us by phone.

Has your contact information (i.e., email address, phone number) changed? Email us or contact us by phone.

Course submission

For questions on developing your course curriculum, contact our driver education programs advisor at 604-468-3238 or send an email to nancy.anderson@icbc.com.

Feedback and complaints

Have feedback, a compliment or an issue (complaint)? Submit your feedback online

What type of complaint do you have?
  • About our services? We want to hear from you. Contact us if you have an issue about our services or any ICBC initiatives that may impact your business.
  • About another driver training industry stakeholder? Report activities of other industry stakeholders that you feel are inappropriate.

We'll contact you to better understand your issue and will make every effort to resolve it or minimize any impact to you and other stakeholders.

Submit your complaint (issue) online

Apply for a career with ICBC

ICBC is always on the lookout for talented and motivated individuals who can contribute to the success of ICBC.

Visit the Careers page on icbc.com